CTO at BRKFST
Jon Lopinot
Clients
Our specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
Dedicated Quality Assurance Team
Hiring a dedicated quality assurance team is the best solution when you need constant QA support – five days a week, eight hours a day. We’ll help you select the optimal team composition, including manual QA engineers, automated QA engineers, a QA Team Lead, and other experts who can strengthen your organization and make the software development process more efficient. A dedicated quality assurance team boosts your chances of releasing software that has no critical bugs and meets user expectations. Being professionals in quality assurance and focusing on it completely guarantees that.
Dedicated QA Team Services We Provide
Hiring a dedicated software testing team has a strong positive impact on project quality, scaling, and overall success. It functions the same way as an in-house crew but with minimum management on your side. You bring in a group of skilled and trained QA professionals who will quickly figure out the ins and outs of your product. One of the best things about working with a QA company is the ability to get all relevant services in one place, extending the coverage on demand.
Quality assurance is an ongoing process that lasts throughout the software’s life cycle. Dedicated quality assurance teams can prepare, implement, and enable a QA strategy at all stages of development. It includes updating documentation, writing new checklists and test cases, and manual and automated testing for new and stable functionality. It also entails quality monitoring and control: analyzing user feedback, working with tickets from users, stakeholders, and customer support, maintaining stability, and much more.
Manual inspection of software is a substantial part of a QA team’s work, which is critical for every digital product and service. Quality assurance always starts with manual testing. Interacting with the software closely using one’s own hands, eyes, and brains allows QA engineers to find defects and set the background for future automation. A manual QA engineer is someone you can’t do without in a dev and QA team.
Test automation is the next step in quality assurance and control. If you have stable core functionality, free of defects and no longer subject to code changes, the QA experts can consider setting up automated testing. It doesn’t replace manual QA but strengthens it. Having a test automation engineer on team QA will help you complete more tasks in less time, accelerate feedback on quality, improve the accuracy of test results, and shorten release cycles.
Traditionally, manual and automated testing are run by separate specialists. However, the competencies of the testing team in software testing evolve. Now, you can get a general QA engineer on your QA team – a person specializing in both. It works perfectly for smaller projects or projects with dynamic task flows, where the load for QA engineers shifts towards manual or automated testing occasionally. It is also a good option for teams that plan to automate only a small share of tests and won’t have sufficient workload for the full-time engagement of an automation specialist.
Besides preparing test strategies and writing tests, a QA company can simplify the hiring process for you. This includes tech recruitment, QA consulting, and QA education. The company’s recruitment specialists can find talents to join your QA dev team to match your request among their candidates or by finding these experts specifically for you. A dedicated software test team can also guide you through the digital transformation, analyzing both software and processes and helping you set up the proper workflow for better operations.
Securing digital products and services against malware and attacks requires specific in-depth expertise. It is not something that other team members can do, and it is not something that you can treat lightly. Cybersecurity specialists can run penetration testing and a set of other inspections to guarantee your software’s integrity and reliability. They will detect vulnerabilities and potential issues, fix the problems, prepare a risk response strategy, and educate your team about daily cybersecurity measures to keep the software and organization safe.
Let’s Start a New Project Together
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
When to Use Dedicated QA Teams
The expediency of using a dedicated QA team isn’t bound to a project type or company size. It’s equally suitable for enterprises and startups. Clients who hire software QA extension team for full-time engagement usually look for more than quick test runs. They have a large scope of work and take software quality seriously. QA specialists, in turn, have a higher level of motivation and dedication when joining such software testing teams. If you’re wondering if dedicated specialists are a good fit for your case, take a look at the most common situations when organizations need one.
Long-Term Project Support
A dedicated QA team is always a good choice because you get skilled people working with your software on a constant basis and knowing it perfectly. The expertise and insights they get over time will accelerate and facilitate further development and testing.QA for Complex Projects
ERP and CRM systems, web and mobile apps with extensive functionality, platforms with complex infrastructure, and similar projects require more QA attention. Hire a QA team to bring versatile expertise and complete support, minimizing any risks.Planning for Growth and Scalability
If you have a new product and huge plans regarding its growth, you’ll need full-time QA support to realize those ambitions. A dedicated QA team helps you prepare for scaling in terms of features, user base, or complexity, and support throughout this process.Preventing Severe Quality Risks
In some cases, the absence of a dedicated QA team poses huge risks. Continuous and meticulous testing enables proper quality control and assurance in domains where it’s critical (healthcare, manufacturing, aerospace, etc.) and prevents business risks.Prioritizing Security and Consistency
Experts who know your product well will be consistent in their strategy and approaches to testing it. You’ll be able to keep a smooth, more organized workflow. It also limits the number of people involved with technical and business aspects and confidential data.Taking a User-Centric Approach
With a dedicated QA team, the product always gets enough attention. Meticulous testing requires vast coverage, attention to detail, reliance on previous experience with the software, and more. This enables the creation of more user-oriented software.Advantages of Dedicated QA Team
With a dedicated software test team on a project, you can delegate all testing-related tasks along with quality management to professionals without second-guessing your decision. If you hire a QA extension team, you get specialists with years of experience and a good understanding of how quality impacts business performance. Staying engaged with your software full-time only boosts its performance and potential.
Versatile Expertise
Compose a specific request, and a QA company will gather a crew tailored to your needs. Hire an offshore QA team, and it will bring the expertise that a single person wouldn’t possess or would lack time to demonstrate and apply.
User-Centricity
It’s easier to nurture a customer-centric approach if a team isn’t distracted by other projects. They get to know the product and its audience perfectly, staying focused on the important things while also knowing the software in detail.
Full Immersiveness
Dedication to a single project guarantees streamlined communication and consistent work. QA engineers remain in line with the software’s objectives and specifications and have stronger connections with your other teams.
Utmost Efficiency
A dedicated QA team is highly specialized. Each member concentrates on a particular area of the project, extending QA coverage to the maximum. This efficient division of work boosts accuracy and the team’s motivation.
High-Quality Outputs
With a dedicated QA team, the quality assurance work on the project never pauses. You establish clear, uninterrupted processes, reduce the risk of missing critical bugs, and focus on ongoing product enhancement.
Continuous Improvement
A dedicated QA team constantly looks for ways to enhance the software. They apply new trends, tools, and methodologies to your software. QA experts don’t only report bugs but share additional recommendations on improvements.
Expertise
QA Madness has over ten years of experience in setting up QA processes for businesses. This often includes assembling a dedicated QA team that matches the client’s requirements and aligns with the project’s needs. Our QA engineers have deep knowledge of testing theory reinforced with practical experience. We’ve been working with a variety of software types, tech stacks, and business domains. You can be sure you can find the QA testing team you need here.
Platforms
- WEB APP TESTING
- MOBILE APPLICATION TESTING
- DESKTOP APPLICATION TESTING
- API/SDK TESTING
- WEARABLES TESTING
- ERP/CRM TESTING
Why Hire a Dedicated QA Team at QA Madness
To experience all the benefits of a dedicated QA team, it’s essential to find a reliable QA partner. There’s no shortage of companies specializing in QA these days. So, what makes QA Madness stand out? There are several important things you may want to consider.
Approach
We guarantee an on-target approach, with transparent guidance and commitment to the requirements and deadlines. The specialists will tailor the QA strategy to your project needs and scale it as the software evolves.
Services
You can be sure to get sufficient test coverage and meticulous inspection of your software. The QA team specializes in various testing types, tools, and methodologies. We’ll cover a full scope of quality-related services.
Talent
Our QA experts have vast experience, with over 80% of them being Middle and Senior specialists. There are professionals with domain skills in your niche, knowledge of specific tech stack, and ISTQB-certified engineers.
Personalization
The expert selection is customized to the product’s stack and your requirements.. You can start with one or two people joining your project and easily scale this team at any point in the future, adjusting to changing needs.
Immersiveness
IT experts work as a part of your internal team, fully adapting to your processes from the very first day. Though management is mostly on your side, they report directly to you and always take a proactive approach to work.
Security
We value each client’s security and confidentiality. We take agreements and commitments seriously. QA Madness has ISO certification, confirming that our QA team meets international security requirements.
Our Featured QA & Testing Projects
Quality Assurance Setup and Testing for Mobile Gaming & NFT Platform
The client was looking for a QA engineer with experience in mobile testing and knowledge of the gaming industry. They had a new and custom platform and needed to set up the QA process from scratch: define the coverage, prepare documentation, and integrate testing into the workflow.
QA Process Setup and Testing for the Meeting Platform
The product was live, but the QA process was chaotic – without a clear flow or software testing specialists involved. The client sought an external audit and process setup so that other team members wouldn’t have to test the platform and severe defects wouldn’t slip to production.
Quick QA Team Scaling for Supply Chain Software Company
The company needed to expand its QA department rapidly during hypergrowth. They had high standards regarding the candidate requirements and an extensive list of responsibilities for the new team members. The main challenge was getting the right expertise while scaling quickly and smoothly.
Full-time QA Support for the Marketing Platform Providear
The QA team joined a few months into the development. The platform was new and developed from scratch. Thus, it required thorough analysis at all test levels and vast coverage. The team worked under frequently changing requirements and needed to adjust the testing strategy accordingly.
Testing Process Setup for the Cancer Research Software
The client develops innovative desktop software products in the healthcare domain. The QA engineers tested two of their projects – software that operates the laboratory devices. The company needed vast test coverage and consistent documentation standardized by their rules.
Testing of the Cloud-Based E-Commerce Solution
The company created a shipping storefront solution – a custom product that hasn’t been tested yet. The scope of tasks for QA engineers, in addition to running tests, included close analysis and the creation of a detailed functional checklist that would suit the first and subsequent test iteration.
Let’s Start a New Project Together
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
Dedicated QA Team Hiring Process
Every hiring process includes candidate research, interviews, and discussing terms of cooperation with further offer signing if it works for both parties. When it comes to QA outsourcing, there’s less for you to manage during expert evaluation and signing. So, how does a dedicated QA team hiring happen in practice?
CV Presentation & Review
We present the CVs of preselected professionals.
Based on your request, the HR team, together with tech leads, will narrow down the pool of candidates to the QA specialists with appropriate skills and experience. They will prepare and send you the selected CVs. You can take a few days to study and compare the options.
Interviews with QA Specialists
You schedule interviews with the selected candidates.
After reviewing the CVs, you can interview several candidates or all of them. After you weigh the options, we’ll set up the calls. Communicate with potential QA team members face to face, asking questions and assessing their skills during the conversation. This will help you understand better who’s a good match for your product crew.
Confirmation & Agreements
We sign the contracts and agree on the starting dates.
After you select the QA experts to join your team, we’ll fix the cooperation terms in the MSA or other type of contract. We’ll also discuss the practical aspects of your work with the offshore QA team and fix the starting date in the calendar. These specialists will work exclusively on your project for 40 hours per week.
Onboarding of the Candidates
The QA experts spend a few days learning how everything works.
Your new dedicated QA team gets to know your processes and software. They obtain all necessary access to internal systems, documentation, designs, etc. Onboarding takes a few days at most since all our specialists join the client’s team already knowing the basics and having a strong QA background.
QA Experts Start Their Work
The QA specialists work per your established flow.
They prepare test strategies, design checklists or test cases, execute tests, report defects – in other words, start an everyday working routine as a part of your software development organization. The dedicated software QA team you hire doesn’t differ from your in-house specialists in terms of dedication and diligence.
Clients About Us
“QA Madness has established a smooth workflow through effective communication. The team is trustworthy, efficient, and hardworking.”
“Thanks to QA Madness’s efforts, we are able to resolve technical issues and keep our platforms optimized and bug-free.”
CEO at Dexter Agency
Marc Uitterhoeve
“QA Madness was seriously professional. They listened to our needs and gave us the kind of work we expected. As a result of their efforts, we can locate a bug in the test environment, which prevents issues from entering production. I would recommend them, 100%.”
COO at Bitbull Srl
Alessandro Ronchi
"They’ve always been very professional, prompt, and available when we needed them. We’ve never had any issues or needed to go back and teach them how to meet our standards."
VP at Isadora Agency
Alex Mathias
"QA Madness has significantly reduced the number of bugs and issues in our final products. They’ve also improved our internal processes."
Co-founder of Wezz E-Commerce
Jordi Dekker
"QA Madness generated extensive feedback that developers normally can’t see. We could never have gained this insight without their thorough functionality testing services. I appreciated how quickly they conducted testing despite the high volume of work it entails."
CEO at SupportDesk
Wouter Den Otter
"They are an extremely valuable part of our extended team, and I couldn’t ask for more from a project management standpoint. QA Madness team is extremely professional when it comes to sticking to estimates, scopes, and quotes."
Co-founder of Above The Fray Design, Inc.
Noah Oken-Berg
FAQ
Find the explanations for the most popular queries on dedicated QA teams. If you have a more practical or specific question regarding a QA team’s work, terms of cooperation, relevance for your project, or anything else, we’ll be glad to discuss it with you personally.
What is a QA team?
A QA team, or quality assurance team, is a group of professionals responsible for ensuring that the software they work with meets specified quality standards. A QA team in software testing is in charge of testing digital products and services from an end-user perspective. They aim to identify defects before releasing software to customers.
A dedicated QA testing team can include different specialists: manual and automated QA engineers, Test Leads, QA Leads, Release Managers, etc. These specialists develop test plans, create test cases, and execute various types of testing. The QA team works closely with developers, product managers, and other stakeholders.
What does a QA team do?
A QA team inspects software closely to ensure it meets the set quality standards. It’s essential to verify the correct behavior of digital products and services before they get into the hands of real users. And QA teams are in charge of that.
The tasks a QA team carries out include but aren’t limited to:
– Test planning.
– Test documentation design.
– Test execution.
– Defect reporting and management.
– Ongoing quality improvement.
– Automation of the test efforts.
– Release readiness assessment,
Altogether, these processes and activities allow a QA team to identify and mitigate quality risks throughout the software development lifecycle. By discovering defects, logic gaps, and potential risks, they highlight areas for improvement and help businesses prevent costly mistakes.
What are the responsibilities of the quality assurance team?
The responsibilities of QA teams vary based on many factors. Project type, tech stack, composition, company practices, and other aspects can influence the duties of QA experts. Normally, the following responsibilities are associated with a QA team:
– Developing and maintaining test strategies.
– Creating and implementing test plans.
– Preparing test cases and checklists.
– Executing tests and reporting on the results.
– Retesting and regression testing to verify fixes.
– Tracking and managing defects.
– Analyzing test results and optimizing test approaches.
– Conducting process reviews and audits.
The main responsibility of a quality assurance team is detecting critical bugs before the software goes live. Other software testing team goals include continuous quality control and improvement. Thus, a QA team is the primary entity responsible for keeping the software up to the required standards and user expectations.
How to measure QA team performance?
Companies can choose different methods and metrics to measure the performance of a QA QC team. However, it’s essential to understand what indicators matter most for your product and process. Assigning “adequate” numbers to track all aspects of the QA process is often inefficient.
It makes most sense to track defect-related metrics, such as defect density, resolution, the number of bugs in production and their severity, etc. In other words, look at how many defects are found and fixed during sprints before deployment and what slips into the live environment.
It’s impossible to always release defect-free software. Yet, you can say that a QA team performs well if the defects after code deployment to the live environment are absent or minimal, serious issues are an exception, quickly addressed if any occur, and the software is stable.
How to build a software QA team?
The easiest way to get a software QA team is to partner with a reliable QA provider and hire an offshore testing team. They will find QA professionals with the skills and experience you need among their internal team and assign them to your projects. Hence, you get a dedicated QA team in minimum time and with minimum hustle.
If you go for building a QA team from scratch, be ready to spend more time and invest more costs in this process. In particular, you’ll need to:
1. Define QA roles and responsibilities.
2. Develop a hiring plan and find qualified people.
3. Provide onboarding, training, and development.
4. Set clear goals and expectations for the team’s QA performance.
5. Overview of the establishment of testing the process.
6. Promote the culture of software quality.
Building a successful dev team QA also includes providing resources and support for professional development, scaling the team along with your software, and more. It requires time, effort, and dedication.